SHIPPING POLICY

ORDER PROCESSING

Products sold through Uncle Joe's Brand LLC are made and fulfilled through our production and fulfillment partners.

Because many of our products are made to order, please allow time for production before your order ships. Production and fulfillment times may vary depending on the product, order volume, and other factors outside our control.

Once your order ships, you will receive tracking information when available.

SHIPPING DESTINATIONS

Uncle Joe's Brand LLC currently ships orders within the United States only.

We do not currently offer international shipping through our online store.

SHIPPING RATES

Shipping charges are calculated and displayed at checkout before payment is completed.

Shipping costs may vary depending on the products in your order, shipping method selected, and fulfillment requirements.

If your order contains different types of products, such as apparel and drinkware, those products may be fulfilled separately. As a result, shipping charges for multiple fulfillment groups may be combined at checkout.

DELIVERY TIMES

Any delivery dates or transit times shown during checkout are estimates and are not guaranteed.

Delivery may be affected by carrier delays, weather, holidays, high shipping volumes, or other circumstances outside the control of Uncle Joe's Brand LLC.

MULTIPLE SHIPMENTS

Items from the same order may arrive in separate packages.

This can occur when products are manufactured or fulfilled at different facilities or require different production processes.

You may receive separate tracking information for each shipment.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

Because orders may enter production shortly after they are placed, we cannot guarantee that an address can be changed after an order has been submitted.

If you notice an error in your shipping address, contact us as soon as possible at andrew@unclejoesbrandllc.com.

LOST, DAMAGED, OR INCORRECT ORDERS

If your order arrives damaged, defective, misprinted, or incorrect, please contact us as soon as possible with your order information and clear photographs of the issue.

If tracking shows that an order has been lost in transit or you believe your shipment has not arrived, please contact us so we can investigate.

Claims involving damaged, defective, incorrect, or lost orders are handled in accordance with our Return and Refund Policy.

DELIVERED BUT NOT RECEIVED

If tracking shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier.

Uncle Joe's Brand LLC is not responsible for theft or loss occurring after a carrier has confirmed delivery to the address provided by the customer. However, please contact us if you experience a delivery problem and we will assist where reasonably possible.

CONTACT US

Questions regarding shipping or delivery may be sent to:

Uncle Joe's Brand LLC
Email: andrew@unclejoesbrandllc.com